RADARSAT International
Client Feedback Questionnaire
 


As valued clients, your feedback, opinions, and suggestions are important to us. You can help us serve you better by taking a few minutes to complete and return this brief questionnaire to us.


RSI Order Number:


For what application(s) did you purchase this product?
(Please describe, e.g. x Oceans  Ship Detection)

Agriculture

Digital Elevation Models

Forestry

Geology

Hydrology

Mapping

Oceans

Oil Seep Detection

Sea Ice

Surveillance

Telecommunications

Other


How did you use this product?   (check all that apply)
GIS:

ArcView

Arc Info

Map Info

Other

IP:

PCI

ERDAS

ER Mapper

Other


For the products purchased, please respond to the following statements:
  AGREE DISAGREE
The data is cost-effective 5

 4

 3

 2

 1
RSI's products and services meet my requirements from a cost stand point 5

 4

 3

 2

 1
The data provides valuable information 5

 4

 3

 2

 1
I would recommend this data source to others 5

 4

 3

 2

 1
I plan to use RADARSAT, IRS, LANDSAT, SPOT, ERS data again

(select each that applies:   5=RADARSAT, 4=IRS, 3=LANDSAT, 2=SPOT, 1=ERS)

 5

 4

 3

 2

 1
I plan to integrate two or more sources of satellite data

(select each that applies:   5=RADARSAT, 4=IRS, 3=LANDSAT, 2=SPOT, 1=ERS)

 5

 4

 3

 2

 1



How would you rate the following?
  Excellent Very Good Good Fair Poor
Level of staff expertise
 5

 4

 3

 2

 1
Level of staff professionalism
 5

 4

 3

 2

 1
Assistance and follow-up provided by
staff
 5

 4

 3

 2

 1
Level of service overall
 5

 4

 3

 2

 1
RSI's presence in your region
 5

 4

 3

 2

 1
RSI's presence overall
 5

 4

 3

 2

 1
RSI's product and service offerings
 5

 4

 3

 2

 1



How would you rate the following features of the product you purchased and level of services provided?
  Excellent Very Good Good Fair Poor
Packaging
 5

 4

 3

 2

 1
Documentation
 5

 4

 3

 2

 1
Ease of loading
 5

 4

 3

 2

 1
Product size
 5

 4

 3

 2

 1
Product format
 5

 4

 3

 2

 1
Geometric accuracy
 5

 4

 3

 2

 1
Radiometric accuracy
 5

 4

 3

 2

 1
Availability of data
 5

 4

 3

 2

 1
Programming
 5

 4

 3

 2

 1
Delivery time
 5

 4

 3

 2

 1
Overall rating
 5

 4

 3

 2

 1



Additional Comments

 
 
Please click here to submit your response to RADARSAT International

Thank you for your comments